Shipping policy

Hydrovitz is committed to getting your order quickly, safely, and hassle-free. Below you’ll find all the details about our shipping process, delivery times, and what to expect once you place your order.

Processing Time

• Orders are processed within 24 hours on business days (Monday–Friday, excluding public holidays).
• You’ll receive a confirmation email once your order has been placed, and another when it’s been dispatched.

Tracking Your Order

• Once dispatched, you’ll receive an email with your tracking number and courier details.
• You can use this to follow your parcel every step of the way.

Delivery Issues

• If your order hasn’t arrived within the expected timeframe, please allow an additional 1–2 business days before contacting us (sometimes couriers experience delays).
• If you have any issues with delivery, contact our support team, and we’ll resolve them quickly.

Contact Us

For any shipping or delivery queries, our team is here to help.

Email us at lawlor.noel@icloud.com and we’ll get back to you as soon as possible.